Socal Media Reviews

Customer Reviews

Better Business Bureau

5.00 Rating - 2 Reviews


Angies List

5.00 Rating - 41 Reviews


HomeAdvisor

5.00 Rating - 1 Reviews


Google

4.60 Rating - 41 Reviews


Yelp

4.00 Rating - 8 Reviews


Review

Business Reviews

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Customer Reviews

  • Sheri

    5 Star Rating

    We had a great experience with Lone Star Floors. We shopped around for carpet and found the best deal here. We didn't feel like we were working with a 'salesman'. John was very personable and easy to talk to. He helped us find exactly what we were looking for, and we ended up having our tile and granite done here as well. The installations went very smoothly and were scheduled in a timely manner. John went out of his way to make sure we were happy with everything. I highly recommend!

  • pleased as punch from the Woodlands
    This week, March 30-April 1, 2010, we had Lone Star Floors of The Woodlands install 850 sq.ft of engineered hardwood flooring in our house.John Tatom of the Woodlands store was so helpful in showing us the samples, and in coming to our house to give us an estimate. He spoke so highly of his installation crews that we were sold on using his firm, as we had looked at 5 other dealers in the area, and his firm stood out.
    When the crew arrived on Tuesday they set up quickly and finished the job in 3 days, just as planned by John. They cleaned up each day, so you wouldn't even know they had been there. The job was very professionally done,and the floor looks great. They took great efforts to match the stain of the moldings to the floor color, consulting several times with my wife. I wouldn't hesitate to recommend them to anyone looking for an honest, upfront firm

  • Satisfied Alden Bridge Resident
    5 Star Rating
    by Satisfied Alden Bridge Resident
    My wife and I have had two very good experiences recently with Lone Star Floors in Spring. First, my wife procured carpet and installation for her entire office. The work was done on time (with very short notice) and for the price quoted. The workmanship was very satisfactory and the carpet looks great. After that good experience, she and I went to Lone Star Floors together and picked out hardwood flooring for our home. We chose a nice looking handscraped maple flooring, with some advice from John Tatum, the manager there. He helped us pick the floor that would function best for our application (lots of kids, a dog, etc.). We set the install date for the following Tuesday (only 3 days away), paid our down payment and left the store. Only an hour or so later, John called to tell us that the flooring wouldn't actually be available for a couple of days. We rescheduled for later in the week. Sure enough, the intallers came as scheduled. They moved the furniture, including a baby grand piano, without incident, removed the carpet and pad, prepped the floor with four bags of float, and left it to dry overnight with an inustrial strength fan. The next day, they were there to do the install. When I came home that night, my furniture was back in place, piano and all, and my wife was ecstatic! So was I. The floor looks great! Honestly, I'm shocked, as it looks even better than I'd hoped. John called me the next day (Saturday) to follow up. I told him I was extremely happy and that I'd happily recommend him and Lone Star Floors any chance I got. So, that's what I'm doing here. If you're blessed enough to be able to install new hardwoods in your home, do yourself a favor and go check out Lone Star Floors. And, by the way, I priced similar flooring at another stoor (a so-called wood liquidator) and found it competitively priced only as a clearance item. Also, I priced installation on a per-square-foot basis through a contractor (who is a friend of mine and would give the me best price he could) and ended up paying exactly the same through Lone Star Floors. Also, we were not asked to pay the second half until after the installation, which insured that we were satisfied prior to parting with our hard-earned money. That's good business!

  • Austin

    5 Star Rating

    LONE STAR FLOORS DID MY HARDWOOD FLOORS DOWNSTAIRS AND CARPET UPSTAIRS. THE JOB WAS DONE IN TIMELY MANNER AS THEY HAD PROMISED AND THE LABORERS WERE VERY PROFRESSIONAL. I WOULD HIGHLY RECCOMEND LONE STAR FLOORS FOR ALL YOUR FLOORING NEEDS.


  • SereneN

    5 Star Rating

    This is just a note to say Thank You. You really went above & beyond for us. We really appreciate everything! It will be our pleasure to reccomen Lone Star Floors to anyone who needs flooring. Thanks again for all your help & advice!


  • Danny

    5 Star Rating

     Have been working with Lone Star floors for the past few years. They have great service, they are very dependable and their installers are very professional


  • Jordan

    5 Star Rating

    Lone Star Floors constantly keep impressing me, I have used this company 4 times and they always do a good job


  • Nadine

    5 Star Rating

    LOVE THEM!: this is a great place to do business with. The guys are very friendly and helpful and expedient. The crew that did our granite did a perfect job. I would highly recommend this company.


  • Ken

    5 Star Rating

    Talked to Sam and Emad about laminate flooring, he answered all our questions. The laminate we picked was on sale, couldn't find a better deal anywhere else. The installers were excellent, did a very professional job. They removed the base board and re-installed after installing the flooring, can't even tell it was removed. Highly recommend Lone Star Floors


  • Kristine

    5 Star Rating

    My floor is looking AWESOME. I was surprised to see it when they finished their work. Honestly, I tried to find faults but you don't believe, I was failed. Totally faultless work and finished right exactly when they said. Each and every place and corner of my house is looking beautiful. I would not hesitate to recommend them to my friends and relatives. Excellent Work!


  • Linda

    5 Star Rating

    I've  found one of the most customer-service oriented companies that you could ever come across! My wife and I were willing to listen to ideas, yet they always had their own exceptional suggestions that brought so much more to my home. They seem to work around the clock! Thank you so much for your outstanding work.


  • Salazar

    5 Star Rating

    EXCELLENT DEALS. I PURCHASED SOME 18 INCH PORCLIN TILES FOR MY RENTAL PROPERTIES. VERY GOOD GRADE OF TILE. THE GUY(MOHAMED) WHO SOLD ME THE TILE TOLD ME THEY WERE $3.00 TILES THAT I PUCHASED FOR $1.19. I DID DO SOME INVESTIGATING AND FOUND OUT THAT INDEED THAT WAS TRUE. I DONT KNOW HOW THEY SELL THEM SO LOW, BUT NO COMPLAINTS HERE. IF YOU DONT CHECK THESE GUYS OUT, YOUR GONNA SPEND TOO MUCH MOOLAA.


  • SGK

    5 Star Rating

    Lone Star Floors are wonderful. We had only a short time to complete the floors and they did a fabulous job. They are very honest and straight-forward and they made sure that even though the time was tight they did not compromise on the quality of the floor installation. They are a pleasure to work with. We chose them based on the great reviews they have and we definitely would highly recommend Lone Star for any hardwood floor needs.


  • Key

    5 Star Rating

    Will most definetly recommend you guys to all my buddies.


  • Brenna

    5 Star Rating

    Great Products: Sales associates were very helpful and friendly. They have great products at low prices. Would come back


  • Morgan

    5 Star Rating

    Great Store with lots of choices! Just got carpet installed and their carpet installer was great. I felt very comfortable with him in my house. He was kind and respectful of my personal items. I would recommend Lone Star Floors to anyone wanting a quality job done!


  • SK

    5 Star Rating

     When we were thinking about remodeling our bathroom alot of thoughts went through our minds, also alot of fears. We searched around for the right contractors, and we found Lone Star Floors. The end result was great detailed tile work. My wife and I took our time finding a great contractor, and this is why we are passing along the good news


  • MS

    5 Star Rating

    Our experience with Lone Star Floors was exceptional to say the least. The entire sales, installation, and follow-up process truly shows their high level of personal investment in their work. We will certainly refer and work with Lone Star Floors again and not even consider anyone else.


  • Jack

    5 Star Rating

    Excellent work Lone Star Floors! Would would highly recommend to anyone, if you really want it to look nice give them a try. Bet ya like it


  • Patel

    5 Star Rating

    Lone Star Floors did a terrific job-beautiful floors done quickly and properly, and for a very reasonable price. I would 100% recommend them to anyone looking for a hassle-free experience and the promise of a job well done.

     


  • Abey

    5 Star Rating

    These guys do great quality work. Little extra steps they took that normally get overlooked by the end user were done with great detail and pride. I was surprised by the professionalism of their employees from the bottom level to the top!


  • Mary

    5 Star Rating

    Amazing quality and attention to detail. Just a small job and it came with a pretty small price compared so many others that I called. I will definitely use Lone Star Floors when I tackle my major remodel, fantastic find


  • Remma B
    5 star rating
    My wife & I got a great deal on hardwood and carpet for our new house!!!!!!!!! We are 100% pleased with the project, we will be telling all of our friends & family that Lone Star Floors is exactly right 4 U!!

  • philip
    5 stars rating 
    Lone Star Floors did a wonderful job on my house. i went to there show room and they had just what i was looking for. I put down some tile and some carpet and they had both i high recommend this company to anyone who wants some quality flooring experts

  • kosic

    5 Star Rating

    I had Hardwood flooring installed throughout the entire house and I have to say this company's work is absolutely fabulous. John and Mohamed were so meticulous with every detail. They also answered all of my concerns about flooring throughout the installation process (and I learned a few secret tricks of the trade). I would recommend this company to my closest friends.


  • Leenah K

    5 Star Rating

    Lone Star Floors did a fantastic job on my house. The quality of work and the price is excellent. I will definitely recommend this place to everyone I know. They have earned 5 ***** (stars) to me


  • Carol C
    5 Star Rating
    Lone Star Floors did a great job of helping me pick out flooring for my whole house. They helped with Tile in the kitchen, hardwood in the dining and living rooms, and carpet for the bedrooms. They even installed it for me.

  • L. Thompson

    5 Star Rating

    Dear Simon,

    The carpet looks great and it was installed fast.  The carpet men did an excellent job.  I appreciated you installing  my carpet before Easter Sunday.  I wish you the best at selling carpet.

     God Bless You,
     Laureen Thompson


  • Sarah

    5 Star Rating

    Dear John, I wanted to let you know how great the floor looks and how much we are enjoying it. Thank you for the great price, the excellent installation, and for working around my schedule. If I hear anyone saying they are shopping for new floor, I will certainly give them your name. Thank you again, Sarah Irby


  • Mrs. Hichens

    5 Star  Rating

    Dear Mr. Naser,

    I want to thank you for the beautiful rug you gave me for being “Employee of the Month”.  It will look lovely in my home.  Kristine told me she personally picked it out and she did a wonderful job.  Your daughter is one of the sweetest employees at Juan Seguin and she brightens my day.  
     
    I appreciate your generosity,

    Susan Hichens
    Secretary
    Juan Seguin Elementary
    281-634-9852
    281-327-7029 fax


  • Mrs Boyd

    5 Star Rating

    Good evening Mohamed,
    Was unable to get into the store this weekend. The installation of carpet went as smoothly as it always does. Benjamin does a wonderful job and is always so neat. It looks beautiful and am quite pleased with the selection.

    The furniture arrived later than scheduled and took longer than I thought to put together.  I am working hard at getting all things in order within my home, so I am able to focus all my attentions on working..... .


  • Nancy

    Sam,

    Thanks so much for your time and expertise when we were choosing our hardwood floors.  Our floor is absolutely beautiful. We were extremely pleased with the quality of the work and the timely service provided.  Your crew arrived as scheduled, managed to finish up a day earlier than the maximum time allotted...and the quality of the work is simply excellent.

    We will happily recommend your company to everyone we know...everything went as smoothly as you said it would.

    Thanks again,
    Nancy Mach


  • Marilyn Hulett

    5 Star Rating

    I was so impressed with the crew that you sent out to install my floor. They were friendly, efficient, and boy did they clean up the mess!!  The floor looks great, and as I watched they were painstakingly careful to get everything just right. Congratulations on a job well-done! I will recommend your  company to my friends.

    Marilyn E. Hulett
    Richmond, Texas


  • Jim Kersting

    5 Star Rating

    "We engaged Lonestar Floors for a bathroom renovation and were so impressed with the advice and direction, efficiency and quality of the work that we also had them install hardwood floors. Ziad of Lonestar provided excellent design advice as well as guidance in tile selection and layout. As small problems occured such as walls out alignment, Ziad was there to provide solutions and instructions to the workers. The work crew was efficient, appearing every day from tear down to tile installation until the job was expertly done. The workers caused minimal disruption to the house and cleaned up after themselves. We were pleased beyond our expectations with the design and quality of the workmanship. For the installation of hardwood floors we had the same experience. Ziad patiently explained the pros and cons of hardwood versus laminate and all the various material options. Various design options were reviewed. As a result, we actually increased the effective dining room size while improving the flow of the rooms in the house. A crew of workers descended upon the house and within less than 3 days expertly installed over 800 sq. ft of flooring. All moldings and transitions were expertly cut for a totally professional look. We would not hesitate to have Lonestar Floors do any additional home improvements." Best Regards, Jim Kersting


  • Margaret M

    5 Star Rating

    Hi Ziad, Thank you again for the tremendous job that Lone Star Floors has done in our home. We are thrilled with the hardwood installation in our living areas as well as the granite counter and tile backsplash installation in our kitchen. You were a tremendous help from the beginning product selection to the final finishing touches and the quality of the work is everything we hoped for. We would highly recommend you to anyone considering home remodel. Thank you, Margie & Brian Tripp Margaret M. Tripp, Ph.D. Clinical Psychologist


  • Albert Goldreich

    5 Star Rating

    Hi

    Our tiles were finished this morning & we cannot speak highly enough of the efficiancy with which the job was handled. The crew were extremely pleasant & the kitchen looks fantastic & now we are looking forward to having our carpeting installed on Saturday.
    We can highly recommend Lone Star floors to anyone who is contemplating having their floors re-done or new floors installed.
    Further I would point out that this letter is completely unsolicited
    .
     
    Thanks again,
    Sincerely,
    Albert Goldreich


  • Lisa Rhodes

    5 Star Rating

    We had our carpet installed today on Eagle Ridge Way. I just wanted to let you know that the installers did an excellent job, especially on my stairs. I am very glad that I came back to your store instead of going elsewhere. The pricing was right, and the work was done carefully. Thanks again for the excellent service! Mike & Lisa Rhodes